Privacy Policy

Last updated: April 9, 2026

1. Introduction

AmpSocial ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform at ampsocial.aiand any related services (collectively, the "Service").

By accessing or using AmpSocial, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

  • Account registration data (name, email address, password)
  • Business information (business name, address, website, phone number)
  • Social media account credentials and OAuth tokens
  • Payment information (processed securely via Stripe — we do not store card numbers)
  • Content you upload (photos, videos, copy) for AI processing
  • Communications you send to our support team

2.2 Information We Collect Automatically

  • Log data (IP address, browser type, pages visited, timestamps)
  • Device information (operating system, device type)
  • Usage data (features used, actions taken, session duration)
  • Cookies and similar tracking technologies (see our Cookie Policy)

2.3 Third-Party Data

  • Social media account data (posts, followers, engagement metrics) via connected APIs
  • Google Business Profile data via the Google My Business API
  • Review data from Google and other review platforms

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the AmpSocial platform
  • Generate AI-powered content, engagement suggestions, and review replies on your behalf
  • Process payments and manage your subscription
  • Send you transactional emails, product updates, and service notifications
  • Respond to your support requests
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations
  • Analyze aggregate usage patterns to improve our product

We do not sell your personal data to third parties. We do not use your content to train AI models without your explicit consent.

4. Sharing Your Information

We share your data only in the following circumstances:

  • Service Providers: Trusted technology vendors who help us deliver the Service, including our payment processor (Stripe) and infrastructure partners, each bound by data processing agreements.
  • Social Platforms: Data shared with Instagram, Facebook, TikTok, LinkedIn, YouTube, and Google as needed to operate your connected accounts.
  • Legal Requirements: When required by law, court order, or to protect our legal rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

5. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter to fulfill the purposes outlined in this policy. You may request deletion of your account and data at any time by contacting us at privacy@ampsocial.ai. Some data may be retained longer where required by law or to resolve disputes.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, row-level security in our database, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request your data in a machine-readable format.
  • Objection: Object to processing of your data for direct marketing.
  • Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at privacy@ampsocial.ai.

8. Children's Privacy

AmpSocial is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@ampsocial.ai
Website: ampsocial.ai